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My Hospital Visit
Welcome Patients And Visitors
We put patients first at West Valley Medical Center in Caldwell. We sincerely care for every patient and their family members as if they were part of our family. That means we will deliver high-quality healthcare while paying personal attention to you. We will do our best to anticipate and meet your individual needs while making you as comfortable as possible.
Each of us recognizes the importance of caring for the whole patient, and not only focusing on the heath concern that brought him or her to our hospital. That's why we are committed to showing compassion and simple kindness whenever we interact with our patients and their families.
Our Promise to You
Here at West Valley Medical Center, we have a “Caring Model” designed with the sole purpose of improving our patients’ experiences.
We: We will welcome you, introduce ourselves and explain our roles.
C: We will call patients by their preferred name.
A: We will use appropriate touch, such as a handshake or an encouraging touch on the arm, to
make you feel more at ease.
R: We will review your plan of care, sitting by the bedside at least five minutes each day.
E: And we will strive to do this with every patient, every time.
Hospital Switchboard 24/7
208-459-4641
Find A Physician Referral
208-455-4080
Class & Event Registration
208-455-3981
Schedule Clinic Appointments
208-455-4080