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ER Patient Stories

West Valley Medical Center

1717 Arlington Ave
Caldwell, ID 83605

Our patients' ER stories

The doctors and nurses at our emergency room in Caldwell, Idaho are dedicated to giving our patients quality emergency care as quickly as possible. We hope the patient testimonials below show you why our hospital emergency room should be your family’s top choice when an emergency strikes.

Remember, these are real patients, real stories.

John’s ER story

John was referred by his physician to the West Valley ER. Dr. Agee performed surgery to remove John’s colon cancer, so John can go back to living life to its fullest.

Cheryl's ER story

Cheryl came to our emergency room in Caldwell experiencing chest pain. She wasn’t having a heart attack, but a fast diagnosis and emergency surgery saved her life.

Taylor's story

Dear West Valley Medical Center in Canyon County,

When my daughter, Taylor, suffered a nasty cut above her eye at preschool, I would have given the world to help calm her anxieties, as well as my own. Lucky for me, the caring, efficient emergency department specialists at West Valley Medical Center offered the support we both needed.

We spent just a short time in the waiting room that day, which helped a lot because Taylor was understandably upset. Once the staff was ready to see us, they treated Taylor’s cut quickly and efficiently. But perhaps most importantly, they put her mind at ease, presenting her with a colorful blanket that now rarely leaves her side. In fact, your emergency team made Taylor more relaxed than I was!

On a day when my daughter and I needed all the comfort we could get, your hospital was more than able and willing to provide it. It was quite clear the staff had our best interests at heart – a sentiment that meant a great deal to us.

We hope we’re never in that situation again, but if we are, it’s reassuring to know the West Valley Medical Center staff is ready and poised to provide excellent care.

Many thanks,

Troy and Taylor Hooper