High-Quality Care and Recognition

It’s one thing to say that you’re better, but it’s another thing altogether to demonstrate that you are. West Valley Medical Center in Caldwell is proud of our track record of excellence in patient safety, clinical outcomes, and employee satisfaction.

100 Top Hospitals by Truven Health Analytics


For a fourth consecutive year, West Valley Medical Center has been named one of the nation’s 100 Top Hospitals® by Truven Health Analytics, a leading provider of information and solutions to improve the cost and quality of health care.

West Valley, a 150-bed facility, is listed in the Medium Community Hospitals category along with 19 other facilities across the country. West Valley has achieved national recognition for its implementation of initiatives to improve quality and enhance patient satisfaction. These initiatives include:

  • An aggressive process for early identification and treatment of severe infections proven to improve outcomes.
  • A commitment to patient engagement by introducing patients to their care team and sharing information at bedside during shift changes and department transfers.

According to Truven, the facilities selected to the 100 Top Hospitals list have consistently demonstrated quality care at a reasonable cost. More information on this study and other 100 Top Hospitals research is available at www.100tophospitals.com.

2018 Healthgrades Recognitions


West Valley Medical Center is honored to be the recipient of its fourth consecutive Healthgrades five-star designation for total knee replacement procedures.

Other 2018 Healthgrades awards and recognitions include:

  • 5-Star Recipient: Treatment of Sepsis (2016-18)
  • Top 10% in the Nation: Gastrointestinal Care Excellence Award (2017-18)
  • 5-Star Recipient: Treatment of Respiratory Failure (2017-18)
  • 5-Star Recipient: Treatment of Gastrointestinal Bleed (2018)
  • 5-Star Recipient:Gall Bladder Removal (2018)

West Valley also holds a 2017 Patient Safety Excellence Award from Healthgrades, placing the hospital in the top 10 percent of health care facilities for safety nationwide. This award is announced each spring.

Healthgrades is an online resource that helps consumers search, compare and connect with physicians and hospitals. For its annual "Report to the Nation," the organization evaluated about 4,500 hospitals nationwide for 34 of the most common inpatient procedures and conditions. The complete Healthgrades 2018 Report to the Nation with detailed cohort-specific outcomes data, hospital-specific quality achievements and detailed study methodology can be found at www.healthgrades.com/quality.

Grade ‘A’ in Spring 2017 Hospital Safety Review


West Valley Medical Center has received its sixth consecutive “A” grade in the biannual Hospital Safety Score published by The Leapfrog Group. The designation recognizes exceptional performance in consistently meeting evidence-based patient safety guidelines.

The “A” grade for spring 2017 is a continuation of West Valley’s record of top honors from The Leapfrog Group. Since its first Hospital Safety Score review in 2012, the hospital has received nine “A” grades — the most of any facility in Idaho.

Several initiatives contribute to the high level of patient safety at West Valley Medical Center, including a multidisciplinary safety committee and participation in a Joint Commission project to reduce surgical-site infections. Additionally, investment in technology like the HUGS infant security and computerized medication management systems further ensures safety.

To see West Valley’s scores as they compare nationally and locally, visit the Hospital Safety Score website at www.hospitalsafetyscore.org.

100 Best Places to Work by Modern Healthcare


For a fourth time, West Valley Medical Center has been named among the 100 Best Places to Work in Healthcare by Modern Healthcare.

The annual award recognizes outstanding employers in the healthcare industry nationwide that empower employees to perform at their optimum level. Those employees then make a difference by providing patients and customers with the best possible care and services.

Modern Healthcare collects and evaluates information from employers and feedback from employees to create its annual rankings. More information about the Best Places to Work program can be viewed at modernhealthcare.com.

100 Great Community Hospitals by Becker’s Hospital Review


For a second time, West Valley Medical Center has been named to the “100 Great Community Hospitals” list from Becker’s Hospital Review. The Caldwell hospital is once again the only facility in Idaho to receive this distinction.

For inclusion in this list, the Becker’s editorial team considered hospitals with fewer than 550 beds and rankings and awards from one or more notable health care review organizations.

In addition to providing local residents with advanced health care services, West Valley is also a proud supporter of many events and organizations that benefit residents of Canyon County and its surrounding communities, including the Caldwell Family YMCA, Caldwell Night Rodeo Power of Pink Program, Canyon County Meals on Wheels and Canyon County and Middleton Relay for Life events.

Visit the Becker’s Hospital Review website to learn more about the 100 Great Community Hospitals designation and view a full list of 2017 recipients.

Gold Plus Achievement Award from the American Heart Association


For the fifth consecutive year, West Valley Medical Center has received the gold level of national recognition for high-quality cardiac care from the American Heart Association’s Get With The Guidelines program.

This signifies the hospital has reached an aggressive goal of treating heart failure patients with 85 percent compliance for at least 24 months to core standard levels of care outlined by the American Heart Association/American College of Cardiology secondary prevention guidelines for heart failure patients.

Get With The Guidelines is a quality improvement initiative giving hospitals tools that follow proven evidence-based guidelines and procedures in caring for heart failure patients to prevent future hospitalizations. Under Get With The Guidelines – Heart Failure, heart failure patients are started on aggressive risk reduction therapies while in the hospital. They also receive alcohol/drug use and thyroid management counseling, as well as referrals for cardiac rehabilitation before being discharged.