You deserve the promise of great emergency care.
As much as we want to avoid it, we’ll all need an ER at some point in our lives. That’s why the emergency team at West Valley Medical Center is committed to making you our number one priority. We promise to keep you safe, comfortable, and informed every step of the way.
That’s why we asked some of our ER physicians and staff to record their promises to you … in their own words.
If you’re experiencing a life-threatening medical emergency, call 911 immediately.
WHAT TO EXPECT IN THE ER
When you arrive, a medical professional will greet you to determine whether your symptoms are life-threatening. Patients are treated in order of the severity of their condition.
Chest pain is the second most common reason for adult ER visits nationwide, so it’s important to know West Valley is the only hospital in Idaho accredited in the treatment of chest pain, atrial fibrillation (irregular heartbeat) and heart failure.
Our experts utilize the latest in diagnostic and interventional technology in our newly expanded and renovated cardiac catheterization lab, which offers patients the first advanced electrophysiology treatment facility in Canyon County.
If your ER visit requires surgery, additional monitoring or special therapy, West Valley’s highly skilled Intensive and Critical Care team is standing by to provide expert, personalized care.
Our critical care nurses are specially trained in advanced life support techniques to handle the specialized needs of our patients and to monitor and maintain the specialized equipment that is used in the unit. The equipment used in our ICU is some of the most advanced equipment available today.
Broken bones, sprains and strains account for nearly 5 million ER visits nationwide each year. That’s why West Valley partners with region’s leading experts in spine care, orthopedics and sports medicine. After you’ve consulted with our expert ER staff, we’ll arrange prompt follow-up care with one of our specialists.
If you need surgery, you're in good hands. Our orthopedic surgeons perform more than 1,800 surgeries each year at our hospital, offering advanced services for the shoulder, elbow, hand, foot, and ankle, including tendon and nerve repair.
Our goal in pediatrics is to provide excellent quality of care to infants, children and adolescents in a warm, friendly, compassionate environment. The pediatricians, doctors and nursing staff who work with children are trained to care for children’s physical and emotional needs.