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Marketing and Media Updates

Wendy McClain
Director of Marketing

West Valley 5K/10K

As you know, West Valley Medical Center has a long history of being actively involved with our local community. That’s why we support our Caldwell neighbors by sponsoring events and organizations that improve the quality of life for our patients and medical staff.

The annual West Valley 5K/10K is scheduled for 10 a.m. Saturday, April 22, 2017. We’re proud to once again donate the proceeds from this event to our friends at the Caldwell Family YMCA.

Through the Caldwell Y’s health and wellness programs, youth, adults and families have access to endless opportunities to achieve healthy living. There is a place for everyone in the YMCA’s programs, which include land and water sports, weight loss and nutrition, disease prevention and management, baby/parenting wellness and more. YMCA staff are qualified and devoted to providing the support and safety one may need on their journey to a healthier, happier life.

This annual community event started as a grass roots initiative over eleven years ago by West Valley staff members committed helping our local YMCA. The West Valley 5K/10K has grown immensely in the past decade. More than 550 people registered for the 2016 event and, for a small investment, the 2017 West Valley 5K/10K is the perfect way to promote both your business and the health and well-being of our community.

Please join us in supporting this invaluable community resource. Below, you’ll find an explanation of the sponsorship levels available to you, as well as a Sponsorship Commitment Form. Please note that, in order to be included on event materials, commitment forms and payments must be received no later than Thursday, February 23.

We hope to see you at West Valley on April 22! If you have any questions about sponsorships or other West Valley 5K/10K event details, please contact Wendy McClain at (208) 455-3950 or Wendy.McClain@HCAHealthcare.com.

Media Coverage Nov 1, 2016 - Jan 4, 2017

November 1, 2016

November 16, 2016

November 19, 2016

November 20, 2016

November 22, 2016

December 1, 2016

December 6, 2016

January 4, 2017

Reputation Management

Below is a look at the online reviews processed October-December 2016 in comparison to the national average for hospitals and West Valley’s all-time data. Not only does West Valley perform better in online reviews than the national average, we are also a top performer among other HCA hospitals. Thank you for your continued focus on the well-being of our patients and providing personalized care … as you can see, it makes a difference!

  WVMC: Oct 1, 2016 - Dec 31, 2016 National Average: Oct 1, 2016 - Dec 31, 2016 WVMC: All Time Data
Reviews Processed 53 15,989 450
Positive Feedback 33 positive reviews/surveys
62.26%
9352 positive reviews/surveys
62.39%
3335 positive reviews/surveys
74.44%
Neutral Feedback 2 neutral reviews/surveys
3.77%
580 neutral reviews/surveys
3.87%
8 neutral reviews/surveys
1.78%
Negative Feedback 18 negative reviews/surveys
33.96%
5057 negative reviews/surveys
33.74%
107 negative reviews/surveys
23.78%

How you can help…

We are in a culture that depends so much on online reviews when choosing a healthcare facility. Encourage those you interact with to share their positive patient experiences by writing an online review on Facebook, Google or Yelp. Asking your patients to share their stories online as it lets others know what to expect from us as a healthcare provider.

You can also become a part of our online community! It speaks volumes to have our medical staff share our stories on social media with their friends and family.

If you have health-related topics and stories to share, or if would like to be interviewed for an upcoming blog article, please contact Wendy McClain, Director of Marketing, at Wendy.McClain@HCAHealthcare.com.


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