Facilities & Construction Update
Jennifer Opsut
COO
Completed Projects
Physician Lounge has finally opened! Please note the location is now in the Plant Operations Hallway near Shawn Lindsey’s office. If you have any trouble finding the lounge, please see the House Supervisor or call (208) 696-9316. If you have any additional needs, please contact me!
Ongoing Projects
OR project will continue through 2018.
Endovascular Lab construction is estimated for completion in April 2018, with equipment installation expected in May 2018 and go-live estimated to be July 2018.
Facility Updates
Furniture – First floor locations including the front lobby, inpatient surgical waiting room, ER lobby, ER internal lobby and Chapel will all have new furniture installed during the month of February.
Chapel location announced! The new chapel/spiritual care area will be located on the first floor near the surgical waiting room. Our volunteer Chaplains are very excited for this new location to be able to better serve patients, visitors and staff when needed. A blessing of the Chapel will be announced once the room has been completed.
Surgical Consult Room is moving to the office next to the inpatient surgical waiting room once the Chapel is converted.
Security
Every day, all of you provide extra effort to positively affect our patients’ experiences. Our security personnel consistently provide one of the first interactions with our patients and their families. We value the efforts and energy of our security personnel and recognize how important their role is to providing a safe and secure environment for all of us. As part of our continued efforts to provide physical safety and security, HCA is converting and standardizing security operations throughout the company. Effective 12 a.m. March 4, 2018, we will convert to HSS, a contracted security company. This is a different company from HHS, the EVS vendor. HSS is a comprehensive healthcare security organization with accounts throughout the local area and U.S. This conversion will provide program consistency, innovative healthcare security training and career opportunities for the officers. It is is our goal to make this transition a seamless one for everyone involved.
Question: How will this transition improve the physical security personnel experience at West Valley Medical Center?
Answer: During emergency situations, deployment of physical security personnel will be improved with the new HSS vendor. You can also expect improvements in the quality of physical security processes, patient and workforce member customer service experiences, and communications between physical security personnel and workforce members or patients. HSS supports the HCA Healthy Work Environment and will partner with us to provide a safe care environment for patients, visitors, staff and physicians. HSS will bring to us officers who are thoroughly trained and evaluated on their ability to:
- Look the part of a security professional in appearance and demeanor
- Know their part; HSS training ensures they have the skill set to best serve
- Perform their part; always following their training in everything from simple visitor interactions to more complex patient interventions.