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Marketing-Media Update

West Valley Medical Center - February 08, 2018

Wendy McClain
Director of Marketing

West Valley 5K/10K

As you know, West Valley Medical Center has a long history of being actively involved with our local community. That’s why we support our Caldwell neighbors by sponsoring events and organizations that improve the quality of life for our patients and medical staff.

The annual West Valley 5K/10K is scheduled for 10 a.m. Saturday, April 28, 2018. We’re proud to once again donate the proceeds from this event to our friends at the Caldwell Family YMCA.

Through the Caldwell Y’s health and wellness programs, youth, adults and families have access to endless opportunities to achieve healthy living. There is a place for everyone in the YMCA’s programs, which include land and water sports, weight loss and nutrition, disease prevention and management, baby/parenting wellness and more. YMCA staff are qualified and devoted to providing the support and safety one may need on their journey to a healthier, happier life.

This annual community event started as a grass roots initiative over eleven years ago by West Valley staff members committed helping our local YMCA. The West Valley 5K/10K has grown immensely in the past decade. More than 450 people registered for the 2017 event and, for a small investment, the 2018 West Valley 5K/10K is the perfect way to promote both your business and the health and well-being of our community.

Please join us in supporting this invaluable community resource. We hope you’ll consider being as sponsor of the 2018 West Valley 5K/10K. Please note that, in order to be included on event materials, commitment forms and payments must be received no later than Thursday, February 28.

We hope to see you at West Valley on April 28! If you have any questions about sponsorships or other West Valley 5K/10K event details, please contact:

Candy Kober, West Valley 5K/10K Sponsorship Chair: 208-454-9622 ext. 663 or candy.kober@ymcatvidaho.org

Wendy McClain, West Valley 5K/10K Chair: 208-455-3950 or wendy.mcclain@hcahealthcare.com

Update Your Profile: Find A Doctor feature on westvalleyisbetter.com

Physicians and allied health professionals that are “active staff” have an active online profile on our Find A Doctor directory. Please review your online profile and let us know if there is any additional information, or let us know if you have an updated professional portrait you would like to submit and prefer to have featured.

West Valley Media Features November 1, 2017 – January 30, 2018:

Reputation Management

Below is a look at the online reviews (Google, Facebook, Yelp, etc...) processed Oct 2017 – Jan 2018 in comparison to the national average for hospitals and West Valley’s all-time data.

 

WVMC – October 1, 2017 to January 31, 2018

National Average – October 1, 2017 to January 31, 2018

WVMC — All Time Data

Reviews Processed

218

63,774

840

Positive Feedback

202 positive reviews/surveys

45,369 positive reviews/surveys

662 positive reviews/surveys

92.66%

71.14%

78.81%

Neutral Feedback

1 neutral review/survey

2,239 neutral reviews/surveys

14 neutral reviews/surveys

0.46%

3.51%

1.67%

Negative Feedback

15 negative reviews/surveys

16,166 negative reviews/surveys

164 negative reviews/surveys

6.88%

25.35%

19.52%

How you can help …

We are in a culture that depends so much on online reviews when choosing a healthcare facility. Encourage those you interact with to share their positive patient experiences by writing an online review on Facebook, Google or Yelp. Ask your patients to share their stories online as it lets others know what to expect from us as a healthcare provider.

You can also become a part of our online community! It speaks volumes to have our medical staff share our stories on social media with their friends and family.

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