If you feel your life — or the life of someone else — is in danger, do not hesitate to dial 911
Your family deserves quick ER access
The emergency room at West Valley Medical Center in Caldwell provides 24-hour-a-day, seven-day-a-week care to the rapidly growing and diverse community in the Treasure Valley. When you enter our doors, our extensively trained staff and board-certified ER physicians and nurses will treat your health emergencies with skill and urgency.
You can take comfort in knowing your closest emergency room is ready to provide your entire family with excellent emergency care fast.
Don’t just take our word for it! View our patient stories and find out why West Valley Medical Center should be your family’s first choice for a hospital emergency room.
Short ER wait times
Don’t expect to sit in a waiting room for hours at West Valley Medical Center. Our ER staff connects with patients upon arrival and quickly escorts them into the emergency room for evaluation and treatment. We pride ourselves on consistently beating national and regional average ER wait times.
We’re proud to have some of the shortest ER wait times around. You can text “ER” to 23000 any time to get our average wait time, from the moment the patient arrives to when they’re first seen by a medical provider. You can also check our website for live updates on our average ER wait times.
When should I go to the ER?
An emergency room is not a replacement for your primary care doctor and should be used in the event of a medical emergency or if your doctor’s office is not open. A medical emergency, put simply, is a potentially life-threatening situation.
A commitment to quality care
It's one thing to say you're the best, but it's another thing entirely to demonstrate that you are. West Valley Medical Center in Canyon County is proud of our track record of excellence in patient care.
- Top Hospitals, Truven Health Analytics, 2014-2015
- Accredited Chest Pain Center, Society for Cardiovascular Patient Care, 2014
- Get With The Guidelines® Heart Failure Gold Plus Quality – Achievement Award, American Heart Association, 2011-2014
- “A” Rating on the bi-annual Hospital Safety Score , The Leapfrog Group, Fall 2014