Emergency Care serving the Treasure Valley in Caldwell, Idaho

West Valley Medical Center proudly provides 24/7 emergency care in Canyon County. When you enter our doors, our trained staff and board-certified emergency room (ER) physicians and nurses treat your health emergencies with skill and urgency. You can take comfort knowing your closest emergency room is ready to provide your entire family with excellent emergency care.

If you or someone you know is having a medical emergency, call 911 immediately.

24-hour emergency room

Each patient that comes to our ER receives a comprehensive evaluation. We determine the level of care needed, start diagnostic treatments, order medications if needed and begin life-saving interventions as fast as possible.

Kid-friendly ER

Our ER is kid-friendly, meaning we take great care of kids of all ages. With additional training in pediatrics, our team has the right equipment on hand to meet the unique needs of diagnosing and treating children up to the age of 18. They understand that a medical emergency can feel scary for a child or teenager — and their parents too! So our team will make all of you feel as comfortable as possible.

Short ER wait times

We connect with you upon arrival and quickly escort you into the emergency room for evaluation and treatment. We pride ourselves on consistently beating national and regional average ER wait times.

We’re proud to have some of the shortest ER wait times around. You can text “ER” to 32222 any time to get our average wait time, from the moment the patient arrives to when they’re first seen by a medical provider. (Message and data rates may apply. Visit texterhelp.com for more info.)

You can also check our website for live updates on our average ER wait times.

When to go to the ER

An emergency room is not a replacement for your primary care doctor. An ER should be used in the event of a medical emergency. A medical emergency is, put simply, a potentially life-threatening situation. West Valley also has an intensive care unit (ICU) staffed 24/7 with physicians specially trained to care for critically ill patients.